FAQ
1. How can I place an order on Zevoria Shop?
You can easily place an order by browsing our products, adding items to your cart, and completing the checkout process. Make sure all your details are correct before submitting your order.
2. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure online payment options. All transactions are encrypted for your safety.
3. Is it safe to use my card on Zevoria Shop?
Yes! Your payment information is processed through our trusted and encrypted payment gateway. We follow all PCI DSS standards to ensure complete security.
4. Can I cancel or modify my order?
Orders can only be canceled or modified before they are shipped. Once shipped, cancellations are not possible. Approved cancellations follow our Return & Refund Policy.
5. How can I track my order?
After your order is dispatched, you will receive a confirmation email with your tracking number and link. Please allow 24–48 hours for tracking information to update.
6. What if my package is lost or delayed?
Don’t worry! Contact us at support@zevoriashop.com
, and our team will assist you to locate your package or provide a suitable resolution.
7. What should I do if I entered the wrong shipping address?
Please double-check your shipping details before placing your order. Contact us immediately at support@zevoriashop.com
if you need to correct your address. Changes after processing may incur additional charges.
8. How long does delivery take?
Order processing takes 1–2 business days. Delivery typically takes 7–10 business days. Total estimated delivery is 8–12 business days.
9. Do you ship internationally?
Yes, we ship to selected international locations. Shipping charges and delivery times vary depending on the destination.
10. Can I return or exchange an item?
Yes, items can be returned or exchanged in accordance with our Return & Refund Policy. Make sure the item is unused and in original packaging.
11. Are the products genuine and of good quality?
Absolutely. Every product at Zevoria Shop meets our strict quality standards for durability, style, and functionality.
12. How can I contact customer support?
You can reach us via support@zevoriashop.com
or through the contact form on our website. We aim to respond promptly.
13. Do you offer gift wrapping?
Currently, we do not provide gift wrapping services, but our products are packaged carefully to ensure safe delivery.
14. Can I request a specific color or style not listed on the site?
Please check with us via email for special requests. We may be able to accommodate certain customizations depending on availability.
15. What should I do if I receive a damaged item?
Contact us immediately at support@zevoriashop.com
with a photo of the damage. We will guide you on replacement or refund options.
16. Are there any hidden charges?
No. All prices on Zevoria Shop are transparent. Any applicable taxes or shipping charges are clearly displayed at checkout.
17. Can I change my payment method after placing an order?
Payment methods cannot be changed once the order is submitted. Please verify your payment details before completing checkout.
18. How do I know if an item is in stock?
Our website shows real-time stock availability. If a product is out of stock, you can sign up for notifications when it becomes available.
19. Do you offer discounts or promotions?
Yes! We regularly offer promotions and discount codes. Subscribe to our newsletter or follow us on social media for the latest offers.
20. How do I leave feedback or a review?
We value your feedback! After receiving your order, you can leave a review on the product page or email us your experience at support@zevoriashop.com
21. How long does shipping take?
The total estimated delivery time is 8–12 business days. Order processing takes 1–2 business days, followed by 7–10 business days for transit and delivery. Orders are processed Monday to Friday only.
22. How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link. Tracking details may take 24–48 hours to become active after the courier receives the parcel.
23. What if my package is delayed or lost?
If your order is delayed or appears to be lost, please contact us at support@zevoriashop.com
. Our support team will investigate the issue and assist you in locating your package or providing an appropriate solution.
24. Can I change my shipping address after placing an order?
Please review your shipping details carefully before placing your order. We are not responsible for deliveries made to incorrect or incomplete addresses. Address changes must be requested before shipment, and changes after order processing may result in additional charges.
25. What is the standard delivery charge?
We offer standard delivery at a flat rate of $10 per product. This shipping fee is applied to each item in your order and will be clearly shown at checkout before you complete your purchase.
Contact Information
Buisness Name: Zevoria shop
Buisness Days: Monday - Friday
Buinsness Hours: 9 AM - 4 PM
Address: 345 E 24th St, New York, NY 10010, United State
Phone: +1 (212) 555-3011
Email: support@zevoriashop.com